Terms of Service & Legal Disclaimer
Last Update: February 15, 2025
Welcome to Rooferral.com (“Company,” “we,” “us,” or “our”). By using our website and services, you acknowledge and agree to these Terms of Service and Legal Disclaimers. If you do not agree with any part of these terms, please do not use our services.
1. Overview of Our Services
Rooferral.com is a roofing referral service that connects homeowners with pre-screened roofing contractors for inspections, repairs, and replacements. We do not perform roofing work ourselves but instead vet and refer service providers based on their qualifications, experience, and insurance coverage at the time of contracting.
While we work hard to connect homeowners with qualified professionals, we do not guarantee or take responsibility for the quality, timeliness, or outcome of the work performed by contractors.
2. Contractor Responsibilities & Insurance
Each roofing contractor in our network is responsible for carrying their own liability insurance and any required state or local licensing.
We require proof of current insurance coverage before entering into a contract with any service provider. However, we are not responsible for any lapse in insurance coverage that may occur at the time of service.
Any claims related to property damage, personal injury, or contract disputes must be handled directly between the homeowner and the service provider. Rooferral.com is not liable for any claims, damages, or losses arising from services performed by independent contractors.
3. Service Timelines & Availability
We strive to match customers with available contractors as quickly as possible. However, due to contractor availability, insurance claim approvals, supply chain delays, or adverse weather conditions, we cannot guarantee how long it will take for services to be completed.
Additionally, our services are not available in all states or areas. Service availability depends on local contractor participation and regional laws.
4. Warranties on Work & Materials
All contracted service providers in our network agree to provide at least a two-year warranty on their labor and workmanship.
Material warranties are not guaranteed by us and depend on the manufacturer’s policies and the specific products used by the contractor. Some contractors may offer extended warranties—please verify warranty details directly with the service provider.
5. Insurance Coverage & Out-of-Pocket Costs
The approval of insurance claims, coverage limits, and out-of-pocket expenses (including deductibles) are solely determined by your insurance provider and the terms of your policy.
American Rooferrals does not determine or influence insurance approvals or payouts. It is the homeowner’s responsibility to communicate with their insurance provider regarding claims and coverage.
6. Customer Satisfaction & Dispute Resolution
We work with both homeowners and contractors to help ensure a positive experience, but we do not guarantee satisfaction with the work performed.
If issues arise, we will make reasonable efforts to assist with communication and resolution between both parties.
However, we do not assume legal or financial responsibility for disputes, delays, or work dissatisfaction. Any contractual or legal disputes must be resolved directly between the homeowner and the service provider.
7. Limitation of Liability
To the fullest extent permitted by law:
Rooferral.com is not liable for any damages, losses, or expenses resulting from work performed by independent contractors, including but not limited to:
Property damage
Personal injury
Delays or incomplete work
Failure to meet local building codes or permit requirements
By using our services, you agree to hold Rooferral.com harmless from any legal claims, disputes, or financial obligations related to services provided by independent contractors.
8. Changes to Terms of Service
We reserve the right to update or modify these Terms of Service at any time. Changes will be posted on this page with an updated Effective Date. Your continued use of our services after such changes constitutes acceptance of the updated terms.
9. Contact Information
If you have any questions about these Terms of Service, please contact us at:
By using Rooferral.com, you acknowledge and accept these Terms of Service & Legal Disclaimers.
Rooferral.com is a division of JCJ Consolidated LLC